Delivering great service for residents while streamlining operations may seem to be a daunting challenge. For those who are addressing this challenge, incorporating data analytics to make efficient and effective decisions and developing process improvement methodologies to maximize productivity and operations are key. The panelists will address the key strategies that enhance reputation management, resident and organizational communication, payments, and renewals.

Moderator:

Kelsi Borland, Editor, Globest.com

Speaker:

Amber Anderson. Regional Vice President, Pinnacle

Mike Ballard, Partner, Ascent Multifamily Accounting

David Polewchak, Industry Principal, RealPage

Demetri Themelis, Co-Founder, Knock

Erina Malarkey, Co-Founder.CEO, Remarkably